Clear Communication in a Fast Paced World

We’ve become a world that communicates in two-minute sound bites and 140 characters, but how can anyone expect you to explain complex information so quickly and concisely? Well, they do – and you can.

Read 6 Ways to Clearly Communicate Complex Information (the Fast Track) to learn more!

 

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Library Advocacy Done Right!

There is very little I can say about Thing 1 and Thing 2 (from The M Word).  Except, read it.  And watch the video.  And read the Power Guide.  And learn how your library can do this too.  Library boards, staff, supporters MUST speak up forcefully for their funding. There is no other way.

This, my friends, is a perfect example of how to represent libraries at city budget meetings. There were library supporters (or advocates) with a unique, customized, story that was entertaining and memorable. There was a cute kid, a sweet old lady, a nice old man, and more. They made an impact.

 

Posted in Advocacy, Funding, Library Boards, Library Funding, Library in Community, Library Trustees, Marketing, Presentation Skills, Public Speaking | Tagged , , , | Leave a comment

Delegate!

How are you at delegating?  Are you an expert? Or are you one of those people who thinks instead of telling someone else how to do a task, you might as well do it yourself?

If you are a supervisor, you do need to be able to delegate.  And if you could use some help with knowing how and when to do that, you might find 8 Steps to Problem-Free Delegation helpful.

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Why Privacy Matters

Privacy does matter, and libraries should be proud of the fact that we value and protect privacy.  Especially since other entities are whittling away at individual privacy:

So much of the discussion of late around privacy centers on its tradeoffs with security. Want to feel safe on a plane? Then you won’t mind having a full-body X-ray or a pat down that could easily be mistaken for a third date. Want to fight terrorism? Then it’d be fine to have the government read all your emails, listen to your phone calls, and know what you search online. Besides, if you don’t have anything to hide….

Well, it’s not fine with me, and it’s not fine with libraries, and it shouldn’t be fine with you.  In None of Your Beeswax Joe Janes discusses his thoughts on the topic.

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Riding the Waves of Change

Ah, change.  It is inevitable, isn’t it.  Yet, it’s one thing to know that change is inevitable, and quite another to cope with it.  Change happens in the world, in our cultures, in our lives, and in our workplaces. In an organization, such as a library, we must change or die (or at least become irrelevant.)

Change Your Story, Change Your Organization discusses change, and how to survive and thrive amid change in a way that I’ve never heard, nor thought of, but it really resonates with me.  See if it does with you, and see if you can identify yourself and the role you play in the waves of change.  Are you a:

  • Stabilizer (focus on the current)
  • Originator (experiment with new ideas)
  • Hospice worker (help us mourn what is going away)
  • Midwife (help originators)
  • Wave rider (help us transition between old and new)

We actually need ALL of these roles.

 

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Independence Day?

Look, I like fireworks as much as anybody (although I shouldn’t–they aren’t good for the environment), but I have to say I’m not very comfortable with the July 4 emphasis on militarism and American superiority.

When the rights of, and respect for, women, gay people, immigrants, minorities, people from other cultures, those living in poverty, and many other groups are compromised, it seems we could find better ways to spend July 4 than patting ourselves on the back.

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Surprise!

The Pew Research Center recently published 7 Surprises About Libraries in Our Surveys, in which they share “some surprising facts about what Americans think of libraries and the way they use them.”

I think you’ll find the list interesting, and it may lead you to change the way your library offers some of its services.  And maybe you’ll even find the list surprising too.

Posted in Customer Service, eBooks, Elderly, Funding, Library Funding, Library in Community, Library Services, Marketing, Privacy, Public Libraries, Reading, Technology | Tagged , , | Leave a comment