What Makes a Good Library Professional?

I’ve been helping out with a public library system director search process.  I love hiring and interviewing; I don’t know why, I just do.  This process has gone very well, partly because of a very good committee. Anyway, we’ve had lots of discussions about what to look for in library staff, librarians, managers. . . And these discussions are food for my blog post today.

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What qualities do we look for when hiring?  What qualities can be learned/developed after an employee is hired?

These first ones are more personality/”people-type” things:

  • Communication
  • Collaboration
  • Respect
  • Passion
  • Customer Service philosophy
  • Adaptability
  • Intelligence
  • Listening skills
  • People skills, Management skills

This group is more “book learning”:

  • Budgeting
  • Strategic Planning
  • Knowledge about technology
  • Library fundamentals

What else do you look for?  How do you determine if a candidate possesses them?  What qualities and abilities do you insist on, and which ones do you believe can be learned and developed on the job?


This entry was posted in Communication, Customer Service, Decision-making, Employees, Hiring, Leadership, Management, Public Libraries, Recruitment, Selection, Strategic Planning and tagged , , , , . Bookmark the permalink.

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