What Makes a Good Library Professional?

I’ve been helping out with a public library system director search process.  I love hiring and interviewing; I don’t know why, I just do.  This process has gone very well, partly because of a very good committee. Anyway, we’ve had lots of discussions about what to look for in library staff, librarians, managers. . . And these discussions are food for my blog post today.

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What qualities do we look for when hiring?  What qualities can be learned/developed after an employee is hired?

These first ones are more personality/”people-type” things:

  • Communication
  • Collaboration
  • Respect
  • Passion
  • Customer Service philosophy
  • Adaptability
  • Intelligence
  • Listening skills
  • People skills, Management skills

This group is more “book learning”:

  • Budgeting
  • Strategic Planning
  • Knowledge about technology
  • Library fundamentals

What else do you look for?  How do you determine if a candidate possesses them?  What qualities and abilities do you insist on, and which ones do you believe can be learned and developed on the job?

 

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This entry was posted in Communication, Customer Service, Decision-making, Employees, Hiring, Leadership, Management, Public Libraries, Recruitment, Selection, Strategic Planning and tagged , , , , . Bookmark the permalink.

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