Libraries as Part of Support Network

Yes, so we all know about dialing 911 in an emergency.  But how many know about 211—”an easy-to-remember three-digit phone number that brings people and services together”?  From their “About” page:

The mission of 2-1-1 US is to ensure that 2-1-1 is Excellent, Everywhere and Always. The rapid growth of 2-1-1 during the first decade of development has transformed access to human services and this achievement needs to be both enhanced and sustained. The essence of 2-1-1 is in its simplicity:

  • 2-1-1 is for everyone and can be remembered by everyone.
  • 2-1-1 is free and confidential.
  • 2-1-1 makes the entire human services sector at every level of government work more efficiently.
  • 2-1-1 has proven itself time after time as an invaluable resource in the aftermath of a disaster.

Libraries should be part of the 211 service.  It is part of our mission of serving the community and its residents.  Read more about this over on Infoblog.

211 Logo from 211 homepage

This entry was posted in Customer Service, Library in Community, Library Partnerships, Public Libraries and tagged , , , , . Bookmark the permalink.

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