I’ve written about the importance of listening a few times (here and here). A good manager must be a good listener, and as a matter of fact, we should all strive to be good listeners in all our relationships.
I recently found the site OnlineMBA, which includes short videos in a section called “One Minute MBA.” And this is where I found Let Your Ears Do the Talking, a fun look at the importance of listening for managers. Take a look at this illustrated list of 4 ways to improve your listening skills on the job.
Ear (Photo credit: Menage a Moi)
A Life in Libraries 