One thing we do a lot of in libraries is presentations. To our staff, to our board, to our patrons, at conferences, and so on.
That’s why these two articles from Harvard Business Review may come in handy. Some, or maybe even a lot of this stuff I’ve heard before. But that’s OK—I probably need reminding. I’m doing a staff inservice for a public library in May. Time for me to review this stuff. How about you?