Everybody Makes Mistakes

We all, employees and managers alike, make mistakes. But when employees do make mistakes, it is the manager’s job to help correct them.


But just how we correct them is an art, not a science. So here (Letters to a Young Librarian) are some tips for giving correction. Pay special attention to the sample conversation near the end of the post where she demonstrates use of all of the tips.

How do you help correct your employees? Or, if you’re an employee, how does your manager correct you? What would you add to her list of tips?



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