Author Archives: cbecker53

You Scratch My Back, I’ll Scratch Yours

Admit it, sometimes you need help from your colleagues, no matter what profession you’re in. So read Building Alliances at Work for some tips on how to get others to want to help you.

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Friday Fun

For your Friday reading pleasure, I share with you this story of Elsie Eiler, the ONLY resident of her tiny Nebraska village.  The link to libraries is tangential—but she is the town librarian (as well as the mayor, bartender,. . … Continue reading

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How Kind are Your Library Spaces?

When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit.  (Thanks, Library Dude!) … Continue reading

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Another Look at Managing

I talk a lot about leadership and management.  I share a lot of posts about the topic on Facebook and Twitter.  I am currently involved in a mentoring program for emerging leaders in Wisconsin libraries. But not everyone is meant … Continue reading

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A Novel Idea

A Novel Idea (reposted from American Libraries). Libraries have long . . . provided public forums for book discussion, long before talk-show host Oprah Winfrey renewed interest in book clubs in 1996. . . . In our more modern, connected, … Continue reading

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Clear Communication in a Fast Paced World

We’ve become a world that communicates in two-minute sound bites and 140 characters, but how can anyone expect you to explain complex information so quickly and concisely? Well, they do – and you can. Read 6 Ways to Clearly Communicate … Continue reading

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Library Advocacy Done Right!

There is very little I can say about Thing 1 and Thing 2 (from The M Word).  Except, read it.  And watch the video.  And read the Power Guide.  And learn how your library can do this too.  Library boards, … Continue reading

Posted in Advocacy, Funding, Library Boards, Library Funding, Library in Community, Library Trustees, Marketing, Presentation Skills, Public Speaking | Tagged , , , | Leave a comment

Delegate!

How are you at delegating?  Are you an expert? Or are you one of those people who thinks instead of telling someone else how to do a task, you might as well do it yourself? If you are a supervisor, … Continue reading

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Why Privacy Matters

Privacy does matter, and libraries should be proud of the fact that we value and protect privacy.  Especially since other entities are whittling away at individual privacy: So much of the discussion of late around privacy centers on its tradeoffs … Continue reading

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Riding the Waves of Change

Ah, change.  It is inevitable, isn’t it.  Yet, it’s one thing to know that change is inevitable, and quite another to cope with it.  Change happens in the world, in our cultures, in our lives, and in our workplaces. In … Continue reading

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