Author Archives: cbecker53

Independence Day?

Posted on July 4, 2014 by cbecker53

Look, I like fireworks as much as anybody (although I shouldn’t–they aren’t good for the environment), but I have to say I’m not very comfortable with the July 4 emphasis on militarism and American superiority. When the rights of, and … Continue reading →

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Surprise!

Posted on July 1, 2014 by cbecker53

The Pew Research Center recently published 7 Surprises About Libraries in Our Surveys, in which they share “some surprising facts about what Americans think of libraries and the way they use them.” I think you’ll find the list interesting, and … Continue reading →

Posted in Customer Service, eBooks, Elderly, Funding, Library Funding, Library in Community, Library Services, Marketing, Privacy, Public Libraries, Reading, Technology | Tagged , , | Leave a comment

Do Your Library Users Trust and Support You?

Posted on June 26, 2014 by cbecker53

Spend some time with the post Earning Trust by Aaron Schmidt. Think about his opening premise: “Earning the trust of your library members is crucial to delivering a great user experience. Without trust, it is impossible to connect to library … Continue reading →

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What do Project Management and Meditation Have in Common?

Posted on June 23, 2014 by cbecker53

Good question! But you’d be surprised at the Project Management Lessons from Meditation you can learn!

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Everybody’s Talking About It!

Posted on June 18, 2014 by cbecker53

If you’ve read or heard anything about marketing, you probably know that experts say the most powerful tool is word of mouth marketing (WOMM).  This always troubles me, because I think that too many of us then think, why bother … Continue reading →

Posted in Library in Community, Marketing, Promotion, Social Media | Leave a comment

Leading With Heart

Posted on June 13, 2014 by cbecker53

I have often shared posts by Jesse Lyn Stoner here, because I think I agree strongly with just about everything she says. Jesse Lyn was recently the spotlighted in the Huffington Post article Role Model with 20/20 Insight because she … Continue reading →

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What’d You Say? (Communication is Important!)

Posted on June 10, 2014 by cbecker53

I’m pleased to have been asked by the training site Webucator to write a post about the skill I think most essential for success. This was hard for me.  After thinking long and hard, I have decided that, to me, … Continue reading →

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The Key to Success?

Posted on June 6, 2014 by cbecker53

The post What Makes Many People Successful? presents several quotes about success and then notes that what they have in common is that they describe what success means to the speaker, not what it means in terms of others. So … Continue reading →

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A Healthy Dose of Information

Posted on June 3, 2014 by cbecker53

As a former medical librarian, public librarian, and public library system consultant, the provision of medical information to users is often on my mind.  The post Just What the Doctor Ordered: Medical Libraries and Public Libraries Reinforcing Community Health describes … Continue reading →

Posted in Information Services, Library in Community, Library Partnerships, Library Services | Tagged , , , | Leave a comment

A Look at Helping

Posted on May 30, 2014 by cbecker53

There are many “helping professions:”  medicine, nursing, social work, and counseling are just a few.  I would add librarianship to the list. It is important to help those who use our libraries.  It is also important to help those who … Continue reading →

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