Author Archives: cbecker53

Pearls of Tension

Yes, you read that right.  Not pearls of wisdom, but pearls of tension. When working with others and in teams, tension is normal and inevitable.  You can’t avoid it.  But rather than ignore it, or stifle it, or abandon projects … Continue reading

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More About Guns in Libraries

Why Seattle Public Library Surrendered Its Gun Ban.  (KUOW Public Radio, Seattle) I’m still not a fan.  Make your own decisions.  Know  the state and federal laws and have your policies in place. 

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Bend the Rules for Customers

The article Today I Bent a Rule discusses an “employee-driven approach to more responsive customer service.” I recommend you read it, and think about the ways that your library’s policies may present barriers that make it difficult for your staff … Continue reading

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Listening–And Communication Styles

“Why do people who consider themselves good communicators often fail to actually hear each other? Often it’s due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as … Continue reading

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It’s a Bird! It’s a Plane!

Here’s a fun and interesting way to look at career success! 5 Career Lessons to Learn from Superman (from the Fast Track). Yes, it’s tongue in cheek, but hey, there’s some great pointers in here! Like: He maintains personal appearances. … Continue reading

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Collaboration is the Key!

But you don’t need me to tell you that. Though focusing on companies and brands, you will find the post Collaboration is the Key applicable to collaboration in libraries as well.  “It’s nearly impossible for anyone to succeed by going … Continue reading

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Guns in Libraries? No, Thanks.

The article Taking Aim at the Reality of Guns in Libraries (AmericanLibrariesMagazine.org) takes a thorough look at state laws throughout the country, and how they relate to the right of libraries to declare themselves gun-free zones. Wherever you stand on … Continue reading

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Disagreeing Without Being Disagreeable

In libraries, as in other organizations, sometimes people disagree.  After all, we’re only human.  Sometimes, you even have to disagree with your boss.  Not easy.  Sometimes you might just “suck it up” and move on.  But sometimes (and I’m sure … Continue reading

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One More Post About New Year’s Resolutions!

I should promise this is my last post this month about New Year’s resolutions, but I’d better not.  I might find another great post tomorrow I have to share! Anyway, here’s another great one I have to share:  6 New … Continue reading

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Speaking of Goals/Resolutions. . .

My last post was about New Year’s resolutions, and personal and organizational goal-setting.  And how they may be, to some extent, the same things.  Today’s post expands upon that. Today’s post also honors Nelson Mandela, who died last month, as … Continue reading

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