Author Archives: cbecker53

Employee Problems?

Posted on June 10, 2013 by cbecker53

Here’s a couple of posts about various problems you may be experiencing with employees: Dealing with Complainers Who Sap Workplace Productivity (The Fast Track) Tips on Handling Co-Worker Sabotage (The Fast Track) 10 Reasons Why No One Wants You in … Continue reading →

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A Personal Post

Posted on June 2, 2013 by cbecker53

Today is my mom’s birthday.  She is 92.  I’ve written about her before, but I feel the need to take a minute to acknowledge her today. Today, I’m thinking about how she has never been an avid reader, but always … Continue reading →

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Got Your Elevator Speech Ready?

Posted on May 30, 2013 by cbecker53

Are you familiar with the term “elevator speech”?  It’s a short speech (the amount of time you might spend in an elevator with another person) that gets an important point across.  It’s a good idea to have some elevator speeches … Continue reading →

Posted in Marketing, Men, Public Speaking | Tagged , | 3 Comments

Don’t Hit the Snooze Button

Posted on May 28, 2013 by cbecker53

So often in life, whether our professional or personal lives, we get a wake up call.  Sometimes, like in the example in How to Answer a Wake Up Call (Seapoint Center), it is an uncomfortable one, and we just want … Continue reading →

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Not for the Faint of Heart

Posted on May 23, 2013 by cbecker53

Libraries, like all organizations, must have good leaders.  Leaders are not born, they are made.  Becoming a leader is a conscious decision. I find these 11 Ground Rules That Leaders Ought to Know (from Leading Blog) a good place to … Continue reading →

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Like Scrabble? Having Trouble With Eyesight?

Posted on May 21, 2013 by cbecker53

I’ve just returned from vacation, and am trying to catch up on email and other projects, so today’s post is simply to tell you about a cool article:  Scout Creates Giant Scrabble Set for Highland Library: Poor eyesight can no … Continue reading →

Posted in Customer Service, Elderly, Library in Community, Library Partnerships, Persons with Disabilities, Projects, Services | Tagged , , | Leave a comment

Giving and Success

Posted on May 16, 2013 by cbecker53

Are You a Giver or a Taker? (from the Leading Blog) explores three types of people at work:  givers, takers, and matchers, defined in this description of the book Give and Take: Whereas takers strive to get as much as … Continue reading →

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It’s not Micromanaging, It’s Managing!

Posted on May 14, 2013 by cbecker53

I guess we all dislike being micromanaged.  But the person asking this question of AskaManager, is clearly so afraid of micromanaging, he/she is hesitant to actually manage:   It is not micromanaging to clearly explain what a work product or … Continue reading →

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Skills: Hard or Soft?

Posted on May 9, 2013 by cbecker53

Sometimes I am late (and yes, sometimes very late!) to learn about things.  In this case, the concept of “hard skills” and “soft skills” is new to me.  Whether you already know all about this, or are just learning, like … Continue reading →

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Customers as Consultants

Posted on May 7, 2013 by cbecker53

It sounds simple, but sometimes we forget to do it: Ever wanted to know what your customers think is missing from a service point in your library? There’s an easy way to find out … just ask! Post something that … Continue reading →

Posted in Customer Service, Public Libraries, Services | Tagged , | Leave a comment