Category Archives: Library Services

Helping Hands

Libraries are here to do so many things. One of them, as I’ve told you before, is to help, not only those looking for information, but those in need. Advertisements

Posted in Customer Service, Homeless, Information Services, Library in Community, Library Partnerships, Library Services, Public Libraries | Tagged , ,

We call it “Information Literacy”

Wondering if things you’re hearing and reading these days are real or “fake”? (or as I like to call the “fake” things, “propaganda.”) Look no further than your local library. We have always helped our users to evaluate the material … Continue reading

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Healthy. And not Surprising.

You can find, learn, and do lots of things at public libraries. One thing you can learn is how to be healthy! Surprising Place to Get Healthy: at the Library shares the stories of health initiatives at four libraries.   … Continue reading

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Good Idea!

This story comes from my “what a great idea!” file. The Chicago Public Library is partnering with CTA (Chicago Transit Authority) to offer free content to CTA train and bus riders. (The CTA offers free 4G wireless connectivity.) What a … Continue reading

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Libraries are for Everyone. Really.

I tell you that all the time. Recently, of course, the phrase has come to have new meaning.

Posted in Library in Community, Library Services, Library spaces, Services, Signage, Social Responsibility | 4 Comments

High Expectations in 2016

What do Americans expect from their public libraries? The short answer is “a lot.”

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Add Value

We talk and hear a lot about how libraries provide value to their communities. But what does that really mean?    

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Happily Bustling? or Noisy?

Libraries of all types and sizes struggle with this question. It is hard to be all things to all people. Hard to be the quiet space some crave, while also being the busy bustling place filled with happy people of … Continue reading

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We’re Here to Help

The role of libraries and librarians keeps changing.  Libraries are free to define the roles they will fulfill, but these roles should always be in response to the needs of their communities.

Posted in Homeless, Information Services, Internet, Library in Community, Library Partnerships, Library Programs, Library Services, Persons with Disabilities, Policies, Public Libraries, Reference service, Services | Tagged , , | Leave a comment

“This Won’t Hurt a Bit!”

As a (mostly retired) librarian, it troubles me that an article about library anxiety among college students has been getting quite a bit of play lately (at least in the library-related blogs and sites I follow).

Posted in Academic Libraries, Customer Service, Information Services, Library Building, Library Services, Library spaces, Public Libraries, Reference service, Services, Signage | Tagged , , , , | Leave a comment