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- So Long, Farewell August 22, 2017
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Category Archives: Policies
Information is Powerful
In libraries, we care about information. We oppose efforts to limit, or censor access, to information. But sometimes we struggle with what to do about bad information, or misinformation. You might even think of this kind of thing as “fake … Continue reading
Posted in Censorship, Information Services, Policies 2 Comments
Come What May
None of us really knows what will happen next. We should always be prepared. But we’re not. Not always.
Posted in Collections, Library in Community, Policies, Privacy, Public Libraries Tagged Disaster Preparedness, Public libraries Leave a comment
Happily Bustling? or Noisy?
Libraries of all types and sizes struggle with this question. It is hard to be all things to all people. Hard to be the quiet space some crave, while also being the busy bustling place filled with happy people of … Continue reading
Let’s Have a Party!
So, with today being our 25th wedding anniversary, I am thinking about celebrations. Which makes me think about creative use of library spaces. I’ve been hearing and reading more and more about weddings and other celebrations in libraries, and I … Continue reading
Posted in Library in Community, Library Services, Library spaces, Policies Tagged Anniversaries, Libraries, Parties, Weddings Leave a comment
Illegal Downloads and Libraries–This is Important!
Do you worry about people downloading illegally at your library? Have you heard of libraries getting fined because someone has downloaded something illegally? Do you use filters to keep users from certain sites where they might download something illegally? Okay, … Continue reading
Posted in Censorship, Copyright, Internet, Library Services, Policies, Services, Websites Tagged Copyright, Copyright infringement, Internet Leave a comment
What’s Wrong With This Story?
Oh dear. I have heard the theme of the blog post Kicked Out of the Library (from Pam Librarian) before. I have to say, I find it sad. I understand the need for quiet spaces in public libraries. But I … Continue reading
More About Guns in Libraries
Why Seattle Public Library Surrendered Its Gun Ban. (KUOW Public Radio, Seattle) I’m still not a fan. Make your own decisions. Know the state and federal laws and have your policies in place.
Posted in Acceptable Behavior, Customer Service, Policies, Public Libraries Tagged Guns, Libraries, Public libraries, Safety, weapons Leave a comment
Bend the Rules for Customers
The article Today I Bent a Rule discusses an “employee-driven approach to more responsive customer service.” I recommend you read it, and think about the ways that your library’s policies may present barriers that make it difficult for your staff … Continue reading
Posted in Communication, Customer Service, Policies Tagged Barriers to customer service, Customer service, Customers, Policies 1 Comment
Guns in Libraries? No, Thanks.
The article Taking Aim at the Reality of Guns in Libraries (AmericanLibrariesMagazine.org) takes a thorough look at state laws throughout the country, and how they relate to the right of libraries to declare themselves gun-free zones. Wherever you stand on … Continue reading
Posted in Acceptable Behavior, Policies, Public Libraries Tagged Academic Libraries, Guns, Libraries, school libraries, weapons Leave a comment