Category Archives: Policies

Every Reader Her Book

Posted on September 7, 2012 by cbecker53

Reading Jennifer Burek Pierce’s An Old Friend in the Library (American Libraries, August 2012) brings to mind my 91-year-old mother, and how she is no longer really able to use her public library.  It also brings to mind Ranganathan’s Five Laws … Continue reading →

Posted in Customer Service, Elderly, Policies, Public Libraries | Tagged , , , , | 7 Comments

Policies for the Good of the User, not Just the Library

Posted on August 29, 2012 by cbecker53

Although the article “A Tale of Two Students” (American Libraries) is about schools, it could just as easily be about public libraries.  It contains two scenarios about school acceptable use policies. In one scenario, Michael learned about appropriate online conduct, … Continue reading →

Posted in Customer Service, Equal Access, Library in Community, Policies, Public Libraries, Social Media | Tagged , , , , | Leave a comment

Does Your Policy Pass the Smell Test?

Posted on May 23, 2012 by cbecker53

I noticed mention of a complaint about body odor the minutes of a Wisconsin library last week.  Unfortunately, this is a topic that comes up periodically, and is a somewhat sticky situation to deal with.   How does a public library … Continue reading →

Posted in Acceptable Behavior, Homeless, Policies | Tagged , | Leave a comment

Fifty Shades of Libraries

Posted on May 11, 2012 by cbecker53

So, have you heard or read about the controversy over the “Fifty Shades” trilogy?  As I write this, the books hold spots 1, 2, and 3 in the New York Times Best Seller Fiction list, spots they have held for … Continue reading →

Posted in Censorship, Policies, Selection | Tagged , , , , , | Leave a comment