Category Archives: Services

Healthy. And not Surprising.

You can find, learn, and do lots of things at public libraries. One thing you can learn is how to be healthy! Surprising Place to Get Healthy: at the Library shares the stories of health initiatives at four libraries.   … Continue reading

Posted in Information Services, Library in Community, Library Programs, Library Services, Public Libraries, Reference service, Services | Tagged , , , | Leave a comment

Good Idea!

This story comes from my “what a great idea!” file. The Chicago Public Library is partnering with CTA (Chicago Transit Authority) to offer free content to CTA train and bus riders. (The CTA offers free 4G wireless connectivity.) What a … Continue reading

Posted in Collaboration, Customer Service, Library in Community, Library Partnerships, Library Services, Public Libraries, Services, Technology | Tagged , , , , , | Leave a comment

Libraries are for Everyone. Really.

I tell you that all the time. Recently, of course, the phrase has come to have new meaning.

Posted in Library in Community, Library Services, Library spaces, Services, Signage, Social Responsibility | 4 Comments

We’re Here to Help

The role of libraries and librarians keeps changing.  Libraries are free to define the roles they will fulfill, but these roles should always be in response to the needs of their communities.

Posted in Homeless, Information Services, Internet, Library in Community, Library Partnerships, Library Programs, Library Services, Persons with Disabilities, Policies, Public Libraries, Reference service, Services | Tagged , , | Leave a comment

“This Won’t Hurt a Bit!”

As a (mostly retired) librarian, it troubles me that an article about library anxiety among college students has been getting quite a bit of play lately (at least in the library-related blogs and sites I follow).

Posted in Academic Libraries, Customer Service, Information Services, Library Building, Library Services, Library spaces, Public Libraries, Reference service, Services, Signage | Tagged , , , , | Leave a comment

What’s New?

A LOT, as it turns out! Read all about what’s new and innovative at four libraries around the country.  

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Library of the Year: Topeka & Shawnee County Public Library

Congratulations to Topeka & Shawnee County Public Library (KS), 2016 Gale/LJ Library of the Year. “The Topeka & Shawnee County Public Library (TSCPL), KS, is engaged in every discussion in its community. In fact, it is usually leading them. The … Continue reading

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Posted in Collections, Customer Service, Library Building, Library in Community, Library Partnerships, Public Libraries, Services, Signage, Technology | Tagged , , | Leave a comment

What Do They Think?

Library leaders and staff members like to know what their users think of them. Fortunately, as it turns out, most Americans think local libraries are doing a pretty good job, particularly when it comes to serving the educational needs of … Continue reading

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Boy, Can She Think on Her Feet!

Librarians are really smart people, and reference librarians are some of the smartest. 🙂 But sometimes, they have to be not only smart, but quick. As in witty. As you’ll see in this chat reference transcript of a question asked … Continue reading

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It’s Not Either/Or

Libraries don’t have to (and shouldn’t) choose between being a library or a “makerspace.” They are both!

Posted in Library Programs, Library Services, Library spaces, Literacy, Reading, Services, Technology | Tagged , | 2 Comments