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- So Long, Farewell August 22, 2017
- Communication is Hard August 18, 2017
- Library Photo of the Month–August 2017 August 1, 2017
- New to Managing? July 27, 2017
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Category Archives: Services
More About Makerspaces
I wrote about makerspaces in libraries awhile back. There is so much written about them that I don’t earmark every one to mention in this blog. But Five Things to Remember When Opening a Makerspace has some good tips, especially … Continue reading
Improve User Satisfaction!
You’ve heard me say it before. Libraries exist for our users. So the phrase and the act of “user experience design” is especially applicable to our libraries. I have been following Aaron Schmidt’s blogs and articles for years. I guess … Continue reading
Posted in Customer Service, Services
Tagged Customer service, Libraries, User Experience, User Satisfaction
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Makerspaces
OK, I’m stepping outside my comfort zone. I don’t know a lot or understand a lot about the makerspace movement. You probably know a lot more about it than I do. But basically, a makerspace is just a place where … Continue reading
Posted in Library in Community, Library Programs, Public Libraries, Services, Technology
Tagged Hackerspaces, Makerspaces
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Hope for the Hearing Impaired
I was pretty busy at the Wisconsin Library Association Conference last week, so I didn’t make it to a lot of sessions. But I always learn something when I do—and last week was no exception. I plan to let you … Continue reading
Avant Garde
Today I’m looking at a site called The Daily Post from WordPress, and discovered that every day they publish a new “daily prompt” for bloggers to use when they’re having trouble blogging that day. The daily prompt pushes them to … Continue reading
Challenging Assumptions
I ask that you read and think about all points in this post today: Showering in the Library (from Walking Paper ) That is all. (It’s not really about “showering in the library,” at least that’s not all it’s about.)
Posted in Customer Service, Services
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This is NOT Good Service
So, I’m apparently a little late to this party. Yes, I knew some folks, and some “states” don’t like the Affordable Care Act (abbreviated ACA, and also sometimes called Obamacare). My own state refused federal money to expand healthcare coverage … Continue reading
The Arts in Libraries
To me, libraries, perhaps especially public libraries, are natural spaces for the arts, and it is natural for libraries to partner with artists, whether performing or visual artists. This article (Huffington Post) showcases 5 ways libraries cultivate community art. Perhaps … Continue reading
Posted in Library in Community, Library Partnerships, Library Programs, Services
Tagged Arts, Music, Performing arts, Visual arts
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Illegal Downloads and Libraries–This is Important!
Do you worry about people downloading illegally at your library? Have you heard of libraries getting fined because someone has downloaded something illegally? Do you use filters to keep users from certain sites where they might download something illegally? Okay, … Continue reading
Posted in Censorship, Copyright, Internet, Library Services, Policies, Services, Websites
Tagged Copyright, Copyright infringement, Internet
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The Times They are a-Changin’
So, you know I support libraries. All libraries, of all kinds. But you also know, today’s libraries are not your mama’s libraries. Or if they are, they probably aren’t doing well, or aren’t well-supported. Libraries, like people, animals, cultures, and … Continue reading
Posted in Change, Funding, Library in Community, Library Partnerships, Library Services, Services
Tagged Libraries, Public libraries
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