Category Archives: Signage

Libraries are for Everyone. Really.

I tell you that all the time. Recently, of course, the phrase has come to have new meaning. Advertisements

Posted in Library in Community, Library Services, Library spaces, Services, Signage, Social Responsibility | 4 Comments

“This Won’t Hurt a Bit!”

As a (mostly retired) librarian, it troubles me that an article about library anxiety among college students has been getting quite a bit of play lately (at least in the library-related blogs and sites I follow).

Posted in Academic Libraries, Customer Service, Information Services, Library Building, Library Services, Library spaces, Public Libraries, Reference service, Services, Signage | Tagged , , , , | Leave a comment

Library of the Year: Topeka & Shawnee County Public Library

Congratulations to Topeka & Shawnee County Public Library (KS), 2016 Gale/LJ Library of the Year. “The Topeka & Shawnee County Public Library (TSCPL), KS, is engaged in every discussion in its community. In fact, it is usually leading them. The … Continue reading

Posted in Collections, Customer Service, Library Building, Library in Community, Library Partnerships, Public Libraries, Services, Signage, Technology | Tagged , , | Leave a comment

How Kind are Your Library Spaces?

When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit.  (Thanks, Library Dude!) … Continue reading

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What’s Wrong With This Story?

Oh dear.  I have heard the theme of the blog post Kicked Out of the Library (from Pam Librarian) before.  I have to say, I find it sad. I understand the need for quiet spaces in public libraries.  But I … Continue reading

Posted in Acceptable Behavior, Customer Service, Library in Community, Library Services, Policies, Public Libraries, Signage | Tagged , , | Leave a comment

New Rules to Improve Your Library Signage!

Did you know that updates to the Americans With Disabilities Act (ADA) went into effect March 15, 2012?  I didn’t.  So it was enlightening to read New ADA Signage Standards Take Effect from Library Journal: On March 15, 2012, updates … Continue reading

Posted in Customer Service, Equal Access, Persons with Disabilities, Signage | Tagged , , , , | Leave a comment