Category Archives: Signage

Libraries are for Everyone. Really.

I tell you that all the time. Recently, of course, the phrase has come to have new meaning.

Posted in Library in Community, Library Services, Library spaces, Services, Signage, Social Responsibility | 4 Comments

“This Won’t Hurt a Bit!”

As a (mostly retired) librarian, it troubles me that an article about library anxiety among college students has been getting quite a bit of play lately (at least in the library-related blogs and sites I follow).

Posted in Academic Libraries, Customer Service, Information Services, Library Building, Library Services, Library spaces, Public Libraries, Reference service, Services, Signage | Tagged , , , , | Leave a comment

Library of the Year: Topeka & Shawnee County Public Library

Congratulations to Topeka & Shawnee County Public Library (KS), 2016 Gale/LJ Library of the Year. “The Topeka & Shawnee County Public Library (TSCPL), KS, is engaged in every discussion in its community. In fact, it is usually leading them. The … Continue reading

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Posted in Collections, Customer Service, Library Building, Library in Community, Library Partnerships, Public Libraries, Services, Signage, Technology | Tagged , , | Leave a comment

How Kind are Your Library Spaces?

When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit.  (Thanks, Library Dude!) … Continue reading

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What’s Wrong With This Story?

Oh dear.  I have heard the theme of the blog post Kicked Out of the Library (from Pam Librarian) before.  I have to say, I find it sad. I understand the need for quiet spaces in public libraries.  But I … Continue reading

Posted in Acceptable Behavior, Customer Service, Library in Community, Library Services, Policies, Public Libraries, Signage | Tagged , , | Leave a comment

New Rules to Improve Your Library Signage!

Did you know that updates to the Americans With Disabilities Act (ADA) went into effect March 15, 2012?  I didn’t.  So it was enlightening to read New ADA Signage Standards Take Effect from Library Journal: On March 15, 2012, updates … Continue reading

Posted in Customer Service, Equal Access, Persons with Disabilities, Signage | Tagged , , , , | Leave a comment