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Tag Archives: Academic Libraries
When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit. (Thanks, Library Dude!) … Continue reading
The article Taking Aim at the Reality of Guns in Libraries (AmericanLibrariesMagazine.org) takes a thorough look at state laws throughout the country, and how they relate to the right of libraries to declare themselves gun-free zones. Wherever you stand on … Continue reading
One of the saddest episodes in our country’s history is the Dust Bowl. And like so many sad episodes, it was man-made. There is much more I have to learn about it, but I have learned a lot in recent … Continue reading