Tag Archives: Academic Libraries

How Kind are Your Library Spaces?

When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit.  (Thanks, Library Dude!) … Continue reading

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Guns in Libraries? No, Thanks.

The article Taking Aim at the Reality of Guns in Libraries (AmericanLibrariesMagazine.org) takes a thorough look at state laws throughout the country, and how they relate to the right of libraries to declare themselves gun-free zones. Wherever you stand on … Continue reading

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Remembering the Dust

One of the saddest episodes in our country’s history is the Dust Bowl. And like so many sad episodes, it was man-made.  There is much more I have to learn about it, but I have learned a lot in recent … Continue reading

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Dog Day Afternoon

Those of you that know me know I am a dog lover.   Here’s our baby Afton at about 2 months old.  And at the end of this post is our full-grown Afton taking a nap. But, because I love dogs, … Continue reading

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