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Tag Archives: Library Services
I attended a webcast on March 12 on the “Future of Libraries.” Speakers were from a variety of settings: public library, academic library, public library consortium, and an independent library web developer. When we talk about the future of libraries, … Continue reading
I recently read the thoughtful post “Which Kind of Customer Service Do You Mean?” on Infoblog. Good question! When a library requests staff training on customer service, whoever is scheduling the training should be really clear on what they mean, … Continue reading