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Tag Archives: Library users
Since I am not an overly happy person myself, I feel a lot of empathy for those who suffer with ongoing depression. As a (retired) librarian, it is logical for me to think about and explore ways that libraries and … Continue reading
Millennials (also known as Generation Y) are those born roughly during the early 1980s to the early 2000s. They are digital natives, who grew up surrounded by much of the technology that people like me (baby boomers) have encountered, learned … Continue reading
Ten People the Library Can’t Live Without (Huffington Post)
When I do a presentation about customer service, one of things I always recommend is walking through your library and thinking like a customer. Here’s a great post on that: Examining Library Spaces Through a Kindness Audit. (Thanks, Library Dude!) … Continue reading