Tag Archives: Privacy

Libraries Care About Privacy

Libraries care about your privacy. They really do. It’s one of our core values. It always has been, long before this crazy thing called the internet came along, and long before companies knew just about everything about you, and hackers … Continue reading

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Why Privacy Matters

Privacy does matter, and libraries should be proud of the fact that we value and protect privacy.  Especially since other entities are whittling away at individual privacy: So much of the discussion of late around privacy centers on its tradeoffs … Continue reading

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Making Customers Work Too Hard

Today’s post in The M Word blog struck a chord with me.  Here’s the start: May I Vent? If I go to one more library’s website that doesn’t include the director’s name, I am going to SCREAM. I get it.  … Continue reading

Posted in Customer Service, Privacy, Websites | Tagged , , , | 1 Comment