Tag Archives: Public libraries

Bringing the Library to Your Home!

I spent last week in Minnesota with my mother and sister; much of the week was actually spent in the hospital in Rochester, because my 91-year-old mother had some kind of incident, probably a very tiny stroke or seizure.  She … Continue reading

Posted in Customer Service, Elderly, Library in Community, Persons with Disabilities, Public Libraries | Tagged , , , | 1 Comment

Libraries of our Pasts

In my last post I talked about the public library I worked in while in high school.  Over the weekend I had the opportunity to take a walking tour of my home town, and the last stop was the library.  … Continue reading

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A New Kind of Librarian

The term “embedded librarian” has been around for awhile now, but it is still relatively new, and not well understood. Embedded means rooted or planted within, and most of us became familiar with something akin to embedded librarianship when the … Continue reading

Posted in Embedded librarianship, Library in Community, Library Partnerships | Tagged , | 3 Comments

Libraries are Hot Stuff!!

The big news this week is the heat—I mean, the HEAT—as a record-breaking heat wave continues to sweep much of the United States.   The cool thing for libraries (pardon the pun) is that the heat wave provides them another … Continue reading

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Be Powerful–Be a Partner!

I’ve written before about the importance of library partnerships—personally, I think partnering with other agencies, organizations, and your community strengthen your ties to your community, and also increases your standing among tax payers. But you can’t just phone it in.  … Continue reading

Posted in Library in Community, Library Partnerships | Tagged , , | 1 Comment

When You Say “Customer Service. . . ” You’ve Said it All

I recently read the thoughtful post “Which Kind of Customer Service Do You Mean?” on Infoblog.  Good question!  When a library requests staff training on customer service, whoever is scheduling the training should be really clear on what they mean, … Continue reading

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